Contact Us

If you have a question about anything you've read on Best Online Casinos, want to flag an inaccuracy, or simply need to get in touch with our editorial team, this page tells you how to do that.

How to Reach Us

The quickest way to contact us is by email. We aim to respond to all enquiries within two working days.

Email: [email protected]

What We Can Help With

• Editorial queries — questions about how we research, rate or rank the casinos featured on this site
• Corrections — if you believe any information on our pages is out of date or inaccurate, please let us know and we will review it promptly
• Partnership or press enquiries — for commercial or media-related correspondence, please mark your subject line accordingly so we can route it to the right person
• Technical issues — if a page is broken or a link is not working as expected, we welcome those reports too

What We Cannot Help With

Best Online Casinos is an independent comparison and review website. We do not operate any of the casinos listed on this site, and we have no access to player accounts, deposits, withdrawals or bonus balances held with any third-party operator. For account-level support, you will need to contact the casino directly through their own customer service channel.

Responsible Gambling Support

If you are concerned about your own gambling or that of someone you know, please do not wait to get in touch with a support organisation. Our responsible gambling guidance page lists free, confidential services available in Great Britain. 18+ only.

About Our Editorial Team

The content on Best Online Casinos is produced by an independent editorial team. We research and review non-GamStop casinos against a consistent set of criteria — payout speeds, licensing, game ranges, bonus terms and payment methods among them. Commission arrangements with operators do not influence our ratings or rankings. For more on how we work, see our about us page.

If you'd like to read about the casinos we cover, visit our main non-GamStop casinos listings page, where you'll find full reviews and up-to-date welcome offers for every operator we feature.

We read every message we receive and take all correction requests seriously. Please include as much detail as you can — the page URL, the specific information you are querying and, where applicable, a source — so we can act on your feedback as efficiently as possible.